Hook

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The Problem

Service businesses bleed revenue in three places no one watches:

• Customers forget the appointment they booked
• The job gets done and the relationship ends
• Six months later, that customer hires your competitor

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The Cost

• No-show rate for unconfirmed appointments: 20–30%
• Repeat customers spend 67% more than new ones
• The average local business loses $15K–$50K/year to follow-up that never happens

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The Solution

Three automated text workflows — reminder, thank-you, and re-engagement — that run themselves and treat every customer like your best one.

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How It Works

1. Customer books → automated reminder texts go out 24h and 1h before
2. Job completes → branded thank-you + review request fires the same day
3. 90/180/365 days later → re-engagement text reopens the relationship

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What You Get

• 3 fully built SMS workflows (reminder, follow-up, re-engagement)
• Connected to your calendar / CRM / job management tool
• Branded copy in your voice — not robotic templates
• Review-link integration (Google, Yelp, whatever you use)
• Monthly performance report

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Who It's For

Perfect fit: Anyone who books appointments — home services, dental, salons, med spa, fitness, legal

Not for: Pure walk-in retail or businesses without a CRM/calendar

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Proof / Outcome

A 200-appointment/month business cuts no-shows from 25% to 8% → recovers 34 appointments/month. At $200 avg ticket = $81K/year recovered. Re-engagement adds another 5–10% in returning customers.

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Pricing

Setup: $1,200 (all 3 workflows built + integrated in 5 days)

Monthly: $200/mo (SMS costs, monitoring, copy tuning)

Bundle with Voice Agent: $400/mo combined — captures the call AND keeps them coming back